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- Unless personal in nature, ALWAYS respond to comments ON the page, to show others you’re attentive; also the answer may benefit others who come along later.
- Show AND Tell a task wherever possible.
- If you create a video, no more than 5 mins max (preferably 3 mins or less)
- Refer and link to the FAQ as an INITIAL resolution to similar RT requests, so your resolution leads users to users understand where they could have gotten help themselves before requesting it.
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Show Me
Thumbnail = http://img.youtube.com/vi/<insert video ID>/1.jpg
Link to = http://www.youtube.com/watch?v=<insert video ID>
Video - 00:00
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Tell Me| Excerpt |
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Tell Me- Information needed to submit this request.
- Select a term from the list of available terms presented.
- Enter Course acronym, catalog number, and section number
- Select Search from dropdown after section number
- Select New Modality
- If Online Modality is selected then enter mode of Synchronous OR Asynchronous
- Workflow for adjusting the Course Modality is Requestor, Chair, Dean
- Once all parties have signed a request is sent to the Registrar Office (Fall, Spring) or the Division of Professional Studies (Winter, Summer) for applying the new modality
Sample form below
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