Troubleshooting tip: If you are pulling reports or unofficial transcripts from Peoplesoft and nothing happens after processing, try turning off the pop-up blocker.
Firefox
Windows
Select Tools from the Mozilla Firefox taskbar
Select Options from the drop-down menu
Select Content from the Options dialog box
To disable all pop-ups, uncheck the Block pop-up windows radio button
Select Close
Mac
Click Firefox
Click Preferences
Select Content
Un-check Block pop-up windows
Google Chrome
Click on the WRENCH (upper right hand corner)
Click on SETTINGS
Scroll to PRIVACY, Click on Content Settings
Scroll to POP-UPS
Check Allow All Sites to show Pop-Ups
Click OK
Internet Explorer
Click Tools menu
Press Alt-T if you don't see a menu
Click Internet Options
Click Privacy tab
Under Pop-up Blocker, UnCheck Turn on Pop-up Blocker
Click OK
Safari
Click Safari in the menu bar
Click Preferences
Click the Security tab
In the Web Content selection, uncheck the box next to Block pop-up windows